Frequently Asked Questions

3 days advance order is preferred. For urgent orders, please check with us via Whatsapp/Call. Delivery fee is $8.90. Free local delivery for orders $150 and above. Delivery is between 10am to 7pm daily. Pick up option is available.

Frequently Asked Questions

Delivery information

Where do we deliver?
We deliver all throughout Singapore.

  • Standard local delivery is $8.50. 

  • If we attempt to make a delivery and the recipient is unavailable, we will leave items with other available recipient present. If no one is present to receive the delivery, we will leave the items at the front door. Please understand that we are not liable for the items from that point onwards.

  • There is no delivery to Changi Airport Transit Lounges, Paya Lebar Airport Communication Centre and other Offshore Islands.

    See the full list of restricted areas in Singapore.

  • For urgent/next day delivery availability, please contact us through contact us form or online chat. Self-Collection can be arranged.

  • We reserve the rights to change these terms & conditions without prior notice.

What are preserved flowers and how to maintain it?

  • They are preserved through various non-toxic preservation technology and methods so that the texture and colour retain its fresh look without water.

  • They do not grow or bloom nor do they wither.

  • Keep them away from sunlight, heat and water to maximise their longevity, otherwise, petals may become mouldy, damaged and its colours will be faded.

  • Our florals domes come with care instructions.

  • Preserved flowers are not the same and dried flowers (flowers that are dried by hanging them outside down for a period of time). Preserved flowers are lasting unlike dried flowers that tend to be fragile and dissolve when handling them too roughly.

Where are your studio workshops held?

Presently, our workshops are available for booking at the day conveinent to you at our home studio located at 3 Joo Chiat Road, up to 3 adults or 4 preteens per workshop slot. For group workshops of 6 pax and above, it will be held at 133 Joo Chiat Road or other locations.

What are your corporate subscription plans like?

Corporate/Individual subscription plans will be customised to your specifications, for example, budget, size and area of placement etc will determine a suitable subscription plan. Do email us for discussion.

What are you refund policies?

We ensure great care from production to delivery. Once items are processed to be delivered, we do not accept refund requests. However, If for some reasons, items are broken (for example, broken glass or crates/vases) upon delivery, please email us with photographs as evidence so that we will be able to resolve such issues.